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Business Support Teams

Empower Business Support Staff to Do More, Faster

 

Qwally gives your team the data, tools, and automation needed to deliver personalized support to every business—without increasing workload.

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The Challenge

Meeting the Needs of Every Business With Limited Time and Tools

Business support teams are the frontline of local economic development. You're expected to assist new entrepreneurs, connect businesses to resources, answer questions, and ensure equitable access to city programs. But when data is siloed, outreach is manual, and support requests are constant, it’s easy to get overwhelmed.

You need tools that make business support more efficient, more responsive, and more impactful. 


 

How Qwally Advances Your Mission

Qwally brings your business support operations into one platform—so you can better find, engage, and support entrepreneurs at scale. Whether you're responding to a help request, guiding someone through licensing, or connecting them to a grant opportunity, Qwally helps you do the job faster, with more confidence and less duplication.
Identify

Quickly find which businesses are active, new, or in need of support

Engage

Send targeted communications to promote events, funding,  and programs

Serve

Deliver consistent, helpful responses with self-service tools and guides

Connect

Match entrepreneurs with the right programs, partners, or incentives

Equitable

Provide equitable access with mobile-friendly, multilingual resources

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Qwally Platform for Business Support and Assistance

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Gives you a centralized view of your business community with over 100 data attributes per business, including contact info, industry, operating status, and more.

  • Reduce time spent on manual research with centralized, real-time information

  • Build filtered business lists for outreach or analysis

  • Share insights across departments for aligned strategy

     

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Empowers entrepreneurs through your branded online portal. Provide step-by-step guides, SmartStart checklists, and a 24/7 Business Workspace that helps them navigate local processes.

  • Reduce friction to start or grow a business
  • Centralize business-facing content and guidance
  • Expand access with multilingual and mobile-friendly design

 

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Reach businesses directly through targeted, automated email and SMS campaigns. Scales your outreach so you don’t have to do everything one email at a time.

  • Reach hundreds of businesses with personalized content in minutes
  • Welcome new businesses with curated content
  • Share updates about workshops, networking events, or policy changes

 

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Business Validation Services

Keep your data accurate with ongoing checks confirming whether a business is still active. Verified updates feed directly into Qwally Discover, so your team always works with the latest information.

  • Focus programs on active businesses
  • Businesses operating status is verified through phone, web, or email checks
  • Identify high-growth businesses based estimated employees and revenue

 

Ready to Streamline and Scale Your Business Support Efforts?

Let’s talk about your goals and how Qwally can help your team deliver a world-class experience to every business in your community.

 

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