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qwally-engage

Scale Support. Strengthen Connections.

Support every business in your community with personalized, timely communication and high-quality service—at scale.

Business owners struggle to find the right help at the right time.

Entrepreneurs often don’t know where to go for assistance. Local governments and support organizations offer a range of programs, services, and updates, but most small businesses never hear about them. Outbound communication is inconsistent.

One-on-one support doesn’t scale, leaving business owners feeling disconnected, underserved, and overwhelmed.

Big Stack of Papers

From disconnected to empowered: business engagement that works

Qwally Engage is your business support engine, built to help you connect local businesses with the guidance, services, and opportunities they need to succeed.

From navigating regulations to accessing funding and training opportunities, Engage makes support easy to find, easy to understand, and easy to act on.

Whether you're delivering tailored outreach or streamlining your response to business needs, Qwally Engage enables you to do it with efficiency, equity, and care.

How It works

1
Guides and Directories
Users start on your branded Home Portal, where they can explore easy-to-navigate directories and step-by-step guides. Whether they want to register a business, apply for a license, or get certified as a vendor, the information is centralized, up-to-date, and written in plain language.
2
SmartStart Intake
Motivated entrepreneurs use Qwally’s SmartStart Intake to share their goals and receive a personalized roadmap of tasks, forms, and resources.
3
Business Workspace

Once they begin, they gain access to their Business Workspace—a secure, mobile-friendly portal where they can track tasks, request help and get matched with support, and save applications and documents. They can return at any time to pick up exactly where they left off.
4
24/7 Business Support
This always-online, 24/7 resource is designed to support every business journey at every stage.

Customer Spotlight

“We had to pivot virtually, so we could be responsive to the needs of our new and existing entrepreneurs and small businesses in KC. For any city who's watching, if you want to know how Kansas City is doing it, it's Qwally.”

Nia Webster
Director of KC BizCare
City of Kansas City, Missouri

Unified Business Data Powers Every Department

When departments share a unified view of the business community, they can act faster, plan better, and engage more meaningfully—with less manual effort.

01
Economic Development

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02
Code Enforcement and Planning

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03
Supplier Administration

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04
Business
Support

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05
Leadership
and Finance

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06
Utilities

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Business support that scales

Deliver high-quality support to every business, large or small
Reach your entire business community without adding staff
Ensure underserved businesses are included and informed
Replace manual outreach with automated, effective communication
Improve trust, transparency, and responsiveness in your business services

Use cases in action

Welcome new businesses
Roll out the red carpet automatically, with onboarding info and community contacts for newly established businesses.
Announce funding opportunities
Announce grant funding, financial incentives, or other funding opportunities from your partners or city programs.
Send renewal or deadline reminders
Send reminders for upcoming deadlines, events, or renewals.
Share updates
Share updates about zoning, permits, or regulatory changes.
Promote programs
Promote workshops and education programs based on industry or business stage.

Built for inclusion and impact.

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Mobile-friendly by design
Works seamlessly wherever entrepreneurs are — on phones, tablets, and desktops.
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Full language translation
Supports diverse communities with built-in multilingual access.
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SEO-optimized
Helps residents find your small business portal through search engines.
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WCAG 2.2 Accessibility Standard

Ensures usability for residents with disabilities, your local business support ecosystem becomes visible, navigable, and equitable.