Qwally | Solutions | Planning Departments

More Prepared Applicants With Fewer Staff Resources

Knowing when and how to engage planning can be confusing. Qwally clarifies the process, setting your applicants up for success before they reach your office.

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A comprehensive engagement platform for business services.

Qwally helps your business community find, learn, and match with accurate information, connect with assistance programs, and finish complex tasks. Our self-service tools scale support, providing a world-class customer experience to every business, large and small.

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We Solve Your Common Engagement Challenges

Customer Hand Holding

Emails, calls, and meetings cause delays while applicants miss steps and struggle with complex processes and requirements.

Incomplete Applications

Traditional PDFs or outdated application software complicate requirements, making complete and correct document submissions challenging.

Disorganized Support

Updating files, jotting down messages, and playing phone tag prevents reliable support across the team.

Less Busy Work, More Business

Personalized Checklists

We assign a custom set of tasks to each business, putting your department into context. We explain your role, what to expect, and how to engage your team, preparing applicants for success.

Configurable Applications

Our configurable applications walk businesses through each step, prep-populate known information, check for missing pieces, and securely store sensitive information, allowing you to review progress before submittal.

Administrative Dashboard

Our administrative dashboard helps service teams log interactions with each business account, coordinating support across your team and making sure important information is never missed.

How Qwally Helps Planning Departments